No you “think about”. He opened the account didn’t he. So he came in person, presented id and everything, and defined the security questions that he then correctly answered. He passed authentication and then they just… didn’t believe it. It’s a systemic failure.
I’ve had a specific bank account in the old country for 17 years, the last 15 spent outside of said country. I went there exactly once - to open the account. Since then I have used that account regularly including to buy, and later sell, an apartment and still didn’t have to go there.
No you “think about”. He opened the account didn’t he. So he came in person, presented id and everything, and defined the security questions that he then correctly answered. He passed authentication and then they just… didn’t believe it. It’s a systemic failure. I’ve had a specific bank account in the old country for 17 years, the last 15 spent outside of said country. I went there exactly once - to open the account. Since then I have used that account regularly including to buy, and later sell, an apartment and still didn’t have to go there.