The phone calls part is one of the better parts at least for me) for Teams. It has it’s own number, works on all the devices, can forward, and works well. I don’t want to carry a work phone, and don’t want a desk phone in the office (even though we have ones that connect to Teams). If there is a better solution that’s ‘cheaper’ all for it, but seems pretty sold.
My issue with it is people using their computers for calls; we have cheap ass dell laptops and there are always echoes and lags in the audio. When they finally set us up, I’m going to make sure all my calls are routed to my cell phone.
Complete opposite experience for my office. Calls drop randomly, consultative transfers don’t work, holds don’t always reconnect. Had none of these issues when we had Skype for Business. Even had a VoIP consultant firm come in to review our issues, they couldn’t fix them.
I was fine with teams when we only used it for meetings, team chats, and IM.
We have teams. It sucks. They’re going to make us use it for phone calls soon.
The phone calls part is one of the better parts at least for me) for Teams. It has it’s own number, works on all the devices, can forward, and works well. I don’t want to carry a work phone, and don’t want a desk phone in the office (even though we have ones that connect to Teams). If there is a better solution that’s ‘cheaper’ all for it, but seems pretty sold.
My issue with it is people using their computers for calls; we have cheap ass dell laptops and there are always echoes and lags in the audio. When they finally set us up, I’m going to make sure all my calls are routed to my cell phone.
Oh that makes sense, I typically use a headset and avoid the built in trash that most laptops have and it seems to work pretty well.
👍
Seems like malicious compliance would be using the shitty service and giving them the shitty quality connection they asked for.
Complete opposite experience for my office. Calls drop randomly, consultative transfers don’t work, holds don’t always reconnect. Had none of these issues when we had Skype for Business. Even had a VoIP consultant firm come in to review our issues, they couldn’t fix them.
I was fine with teams when we only used it for meetings, team chats, and IM.
You must not have ever had to get through a phone tree while you were conferenced with someone.