“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

    • GalacticRobot@lemmy.world
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      7 hours ago

      I have been ok with US Mobile, but they kind of get pricing when you add devices or need more data. Mint has been pretty solid for me though, and I have heard Visible is pretty awesome.

    • amgine@lemmy.world
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      7 hours ago

      I added my iPad to them about a year ago because they were a super carrier and didn’t expect my to have my main line on them just for a data plan. They worked so well I moved my main phone from att to them. Love the service

    • John Doe@lemmy.world
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      18 hours ago

      We switched to US Mobile last October and I’ve kind of been a bit shocked at how good and responsive their customer service is to be a MVNO prepaid utilizing Indian call centers.

      Also, US Mobile partners with all three major carriers, so you can pick your network! They have to use different names because of copyrights but here is the translation: AT&T = Dark Star, Verizon = Warp, T-Mobile= Light Speed

      Their unlimited plans all come with hotspot and start at $25 monthly regular price but they always have promos for new customers and you can prepay for a year of service and get unlimited for as little as around $16 a month. They ALSO always seem to have fantastic prices on the current model Google Pixel base phone and Pro XL, if you’re an Android person like me.

    • CaptDust@sh.itjust.works
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      18 hours ago

      Seconding US Mobile, been with them for 2.5 years and they’re only getting better and better.

      Dreading the day T-Mobile buys them…

      • adarza@lemmy.ca
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        18 hours ago

        we keep looking in their direction but the boss doesn’t really wanna change. got some small concession from vzn a little while ago but still more than double what usm would cost.

        what would get her to switch would be finding a carrier that actually worked at her house. vzn doesn’t, tm doesn’t, need to find someone around here with at&t to try but there really isn’t anyone around here that does use them.

        • plenipotentprotogod@lemmy.world
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          16 hours ago

          Doesn’t US Mobile offer all the of the major networks? I’ve also been looking at them recently, and my understanding is that the three networks they offer are (despite their silly codenames) in reality just verizon, t-mobile, and at&t. You can pick which one you want to use and even switch between them without too much hassle.

          • GalacticRobot@lemmy.world
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            7 hours ago

            Yep, they do charge you to switch between networks though, and charge you a fixed fee for each additional line on top of your service, so it works well if you have just one phone or device.